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Ebay ring back 2

So after asking how to get the ring back service and being told it was a Waste of time as Ebay won't refund me , So I went onto the net a found the link ,  I got Ebay to ring me and they have actually refunded me .

   Some of you shouldn't be giving advice when you have No idea. 

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Ebay ring back 2

As we have no idea of the circumstances it is difficult to comment.

 

However it is rarely necessary to contact ebay when there are very simple procedures for buyers to get refunds, so the implication is that you could have used existing systems without any contact with ebay.

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Ebay ring back 2

red_magpie
Experienced Mentor

Congrtulations, well done! We don't know the full circumstances, but it sounds as though either you are very lucky or eBay has changed its policy since simple delivery. Or perhaps getting eBay to ring you instead of just using the procedure they provide may get a better result! 

 

The advice we give is based on other buyers' experience and eBay's stated policy - which was explicit that if the seller provides a tracking number that records delivery, eBay will treat the item as successfully delivered. Many buyers lost their items and their money due to doorstep theft of parcels. Thanks for letting us know, anyway.

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