on 16-02-2017 5:23 PM
i sold an item a speaker sytem to a person from derby way recently. He paid through paypal and then he took delivery himself for the speakers. unfortunately the sub-woofer doesn't work and so as a gesture of goodwill i stated he could keep the speakers rather than making thw whole round trip again. I was disappointed but offered to refund him the whole amount which surprise.surprise he took up. I refunded him through Paypal but now ebay sarl have charged me the fees asif I still recived the money.Now where on ebay can I contact them to explain this situation? can anyone help?