Ebay cancelled sale

I have sold an item and sent it on Saturday.

EBay has messaged me today saying that the buyers account has been remove and that eBay has cancelled the order.

Will I still be paid and if not what do I do next?

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Ebay cancelled sale

red_magpie
Experienced Mentor

As you posted it on Saturday, I presume that eBay had notified you last week that the buyer had paid?

 

If so, it's not a matter of will you be paid, but when will eBay release your payment to you.

 

Unless of course the buyer's payment has bounced, in which case I'm not sure what happens!

 

In your position, if this was a cheap item I'd wait and see. But if it  had any value I would leave it to the morning and then pore over eBay's user agreement and seller protection policy to see whether anything covers this. Then contact eBay customer support.

 

Unless of course someone here knows the answer.

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