Community Newcomer
Posts: 2
Registered: ‎17-07-2017
Accepted Solution
DVD incorrect region - can I cancel the sale

I have listed a DVD item as Region 2 but it is in fact Region 1. I have one bidder and I have emailed them to let them know. I want to cancel the sale and relist the item as it is my mistake. I cannot change the title of the listing. What's the best thing to do?

I don't really sell on ebay and I just clicked the pre-filled out title when it came up, but i should have double checked. Any advice appreciated.

Accepted Solution
Community Member
Posts: 21,467
Registered: ‎10-02-2011
Answered
in reply to parkie40

@parkie40

 

You need to end the listing & relist as you cannot revise once there are bids

 

This will cost you 10% of the highest bid in fees but better than account damage from cases or negative feedback

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