cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Courier delivery times

Hi,

 

I’ve sold a chair on eBay and am using a trusted courier to deliver on 26-28th Nov - this has been agreed by the buyer but eBay is saying it need to be posted by 18th. What can I do to not be penalised for late delivery? 

Message 1 of 2
See Most Recent
1 REPLY 1

Courier delivery times

If you were supposed to use Simple Delivery open that label and that will mark item as dispatched.   It will remain unused and if paid for by the buyer the cost will be refunded to them in 30 days.

 

It will probably be too late to add the new tracking number when the time comes but have a go via View Order Details > Postage > Track Package > dropdown arrow > Add Tracking.    That has to be done on a desktop browser.

 

 

 

Message 2 of 2
See Most Recent