Charged twice for venicle listing

[reillos]

Hi. I relisted my car for sale. I went back in to ammend some details and resubmitted. I then saw that the car had been listed twice. I immediately cancelled the second listing but I have been charged twice. I cant see anywhere to request a refund. Any help would be appreciated.

[tressygirl]

Listing fees for cars are non refundable charged the second the item goes live even for a few minutes,  and payable sale or no sale.

All I can suggest is to contact eBay Customer Services explain the error and see if they can make a discretionary refund of the ones et of listing fees.  They are not obliged to, but worth asking.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@reillos