Changing reason for refund

Hello, I started my return for a return of a damaged item but it’s put the reason as found better price! I can’t change it to the correct reason although I haven’t submitted it yet. 

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Changing reason for refund

fargvs
Experienced Mentor

Are you using these links ? ---You only have 30 days from estimated delivery date to open an official  'Item not as described' (faulty) case  --- Seller or eBay should supply a prepaid return label --- follow the instructions carefully and escalate to eBay on day 4 for their assistance >

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://pages.ebay.co.uk/ebay-money-back-guarantee/

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Changing reason for refund

If it hasn't gone through log out and back in and start again.   If it did go through contact ebay and  they may change the reason for you.    Request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

@bexbissel70 

 

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