Hello, I started my return for a return of a damaged item but it’s put the reason as found better price! I can’t change it to the correct reason although I haven’t submitted it yet.
Are you using these links ? ---You only have 30 days fromestimated delivery dateto open an official 'Item not as described' (faulty) case --- Seller or eBay should supply a prepaid return label --- follow the instructions carefully and escalate to eBay on day 4 for their assistance >
If it hasn't gone through log out and back in and start again. If it did go through contact ebay and they may change the reason for you. Request a callback on here: https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid