Cant find my ad

Ive paid to post my car on ebay motors however cannot find the listing when I search for it

Message 1 of 11
See Most Recent
10 REPLIES 10

Re: Cant find my ad

How long ago did you post it?

 

It can take up to 24hrs for listings to be indexed and go live.

Message 2 of 11
See Most Recent

Re: Cant find my ad

fargvs
Experienced Mentor

New account --- check that it is setup correctly > Ads. can take up to 24 hours to appear and Apps can often be very unreliable so ...

 

Suggest using a PC/Laptop to recheck all  settings using these links including placing Current UK Banking account and Card details on file in order to send and receive payments  through eBay  Managed Payments. >

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

Message 3 of 11
See Most Recent

Re: Cant find my ad

Friday so over 24 hours ago, I have just delisted and relisted to se if that works

Message 4 of 11
See Most Recent

Re: Cant find my ad

Delisting and relisting sends it to the back of the queue to be indexed,  and another 24 hours  may be applied.

 

@math2820 

 

 

Message 5 of 11
See Most Recent

Re: Cant find my ad

Listing £14.400 now appeared showing as ended today 19th. --- may take a little time to re-appear.

Message 6 of 11
See Most Recent

Re: Cant find my ad

Its showing as an active add  in my account, can you check its set up correctly from thenfollowing 

Item number: 356483941847?

Message 7 of 11
See Most Recent

Re: Cant find my ad


@math2820 wrote:

Friday so over 24 hours ago, I have just delisted and relisted to se if that works


As well as sending it to the back of the queue to be indexed again, you'll be charged the £14.99 fee for the listing you ended and another £14.99 for the new one. 

Message 8 of 11
See Most Recent

Re: Cant find my ad

Ive now been charged a second time, ad showing as active for over 24hours however again still not showing up on any search.  PLease can you advise how I can raise a complaint to request a refund?

Message 9 of 11
See Most Recent

Re: Cant find my ad

You will not get any refund of fees. There was no need to cancel and relist, as a new seller there will always be a delay in item appearing.

Message 10 of 11
See Most Recent

Re: Cant find my ad

For information --- Vehicle listing fees are charged for each listing/relisting and are not refundable --- best to use Classified Ads >

Using a PC/Laptop > Classified Ads. at £19. 99 will allow the exchange of contact details for viewing and price negotiation over a 30 day period ... set the Start price at or near the price that you would find acceptable ...>>> avoid inviting Offers as if accepted the listing stops and may never complete <<<... just continue to Negotiate an acceptable selling price and only remove the Ad. when you have a definite buyer with Cash in hand or Bank Transfer is safely deposited/confirmed before handing over Caravan keys/documents on buyer collection. No further FVF selling fee is charged.

 

https://www.ebay.co.uk/help/selling/fees-credits-invoices/motors-fees?id=4127

https://www.ebay.co.uk/help/selling/listings/listing-tips/selling-classified-ads?id=4167&st=3&pos=2&...

 

Message 11 of 11
See Most Recent