Can't select 2nd class 87p postage

[keepsaketicket]

Options is greyed out when trying to fulfill an order, despite weight and dimensions not being an issue.

Has anyone found a workaround for this, seems to be a popular issue?

[tressygirl]

It's a technical issue.

I'll tag our community Manager  kat@ebay  who is dealing with this,  and can add your account to the tech ticket.

Hope it's sorted soon for you. 

@keepsaketicket 

[kat@ebay]

Thanks @tressygirl 

@keepsaketicket I will add your account to the open ticket with tech for this issue. Once there is a further update on a fix I will update the threads.

Thank you,

Kat

[keepsaketicket]

Thank you.

Is there any kind of workaround in the mean time, so I can print the correct labels and get orders out?

[kat@ebay · Accepted solution]

Hi @keepsaketicket 

Tech have been working on the fix. The option for the Royal Mail 2nd class letter should be back available now.  

Thank you,

Kat