Can’t access postage address

[everythinggooo]

Payment received however postage is over 2kg so buyer will get refunded and I will sort it out at my local PO unable to access address and I don’t wish to print a label at the cost of the buyer any suggestions please

[61stephenuk]

You open the label but don't use it to get the address,as you are paying for your own postage the buyer will be refunded their postage payment in around 30 days as you say.

[everythinggooo]

Thanks I have generated the qr code but won’t use it states use the label
by the 25th does this mean the buyer will get there money back? Thankyou

[**peaseblossom**]

Yes, that's right.  

[everythinggooo]

Many thanks