Community Newcomer
Posts: 1
Registered: ‎02-10-2011
Buyer has said he cannot now buy

Buyer has said he cannot collect, he has not paid for the item and I want to release him from the sale.

Other Answers: 1
Community Member
Posts: 33,530
Registered: ‎15-07-2007
Answered
in reply to lastchancemj
You have two choices 1. Unpaid case - Guarantees you get your fee refunded and no feedback can be left. 2. Cancellation Request to Buyer - Can go wrong, buyer may accidentally tick the wrong box and no refund of fees. They can also leave whatever feedback they wish.