Buy cancelled sale

[woo1510]

Buyer cancels sale, will I as a seller have any fees taken? What are fee credits?

[tressygirl]

Was it the diamond bracelet?  Cancel the order citing Buyer requests to cancel.

If you had any of the following optional listing upgrades added,  these will incur a listing fee, and all listing fees are payable sale or no sale,  charged the second the item goes live.

Reserves: 4% of the set reserve ( maximum £150 per item)

Subtitles: £2

Listing in 2 categories: 35p

Gallery Plus: £2.50 ( free for clothes and shoes)

Listings with duration 1 - 3 days 35p

For future listings, as a tip, before clicking on the final List Item With Displayed Fees button,  glance just above it,  it should read £0.00 Listing Fee.

If there is a fee amount listed there,  you have selected an upgrade,  and if you wish,  it gives you time to scroll up and remove the payable upgrade.

If you haven't added any of the above,  there will be nothing to pay for cancelling the order.

Oh,  and block this person from returning and messing you about again!  Add their ID here:

https://www.ebay.co.uk/bmgt/BuyerBlock?

@woo1510 

[woo1510]

Hey thanks for your detailed reply. I can’t remember exactly what I put as don’t list much on eBay. Worried now I may have charges. Can I just not accept the cancellation request and send anyway?

Sent from Outlook for iOS<>

[john1297576]

Just in case you think sale is over and done with, buyer cannot cancel sale, that is why you need to cancel as tressygirl says.

Did buyer pay? If not wait until day 5 then cancel for non payment, that will give buyer an unpaid strike, so long as you use reason Buyer did not pay.

[tressygirl]

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@woo1510 wrote:

Hey thanks for your detailed reply. I can’t remember exactly what I put as don’t list...

BTW has the buyer paid?

If you ignore the request and send the item, presuming the buyer Has paid,  they'd be a good chance the buyer would find fault with the bracelet,  open a case for item not as described,  then you are forced to refund, and you'd be paying for that tracked / insured return postage.

Don't know about you,  but with the current bad  news of constant postal / courier deliveries going awry,  I would not wish a diamond bracelet for one,  to be toing and froing in the post!

Accept the cancellation, and block this nuisance member.

@woo1510