on 16-04-2018 3:06 PM
If you do not receive your item , or if it is not as described on receipt, one day after the item's last estimated date for delivery, open a case with Paypal.
Log into your Paypal account, and on the left select Resolve a Problem. open the relevant case, and enter that eBay have removed the item / seller from their site. Ignore instruction to go back to eBay, stick with the Paypal case. Escalate after 2 days, and before 20 for your refund.
Paypal can take up to 30 days to investigate your case.
on 16-04-2018 3:07 PM
If eBay have removed the listing, use the recommended contact option in the link below, ask CS to open a case for you:
Or open a Paypal dispute: https://www.paypal.com/uk/cgi-bin/webscr?cmd=_complaint-view
Either way will get you a refund.