A buyer should of been blocked

[emmmac_1]

Buyer yet again bidding on my items which she never pays for the last time I phoned you she was blocked now she's bidding again ?

[arkwebus · Accepted solution]

You have never phoned me; I am a member like you. There is no contact to eBay here.  You have to block the member no one else will; probably not even customer service. 

If she wins and does not pay then you open a non-payer case in the resolution centre [link below]. Close after 4 days and she gets a defect. Two defects and most sellers will not sell to her. 

Have you set your preferences to that?

[pixiesen2012]

you cannot block people by making a phone call,

you have to add the ID to your blocked bidder list

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

[arkwebus]

OK that's fine.  But if you have blocked her she could not bid with you again? Whatever happened I doubt eBay is "investigating" though and even if they were you will not get to hear. 

If you had opened non-payer cases on all 4 occasions then you would have - in effect - stopped her buying from many many sellers. 

Have you set your preferences - for instance - to stop people with 2 non-payer cases?

[norseway53]

http://offer.ebay.co.uk/ws/eBayISAPI.dll?bidderblocklogin

Cancel her bids and add her current  id to your blocked list.