what to do when sent a fake item

[ajdstitch]

fake batteries. do i tell trading standards? ebay policy doesn't say much, do i tell ebay, how, do i tell the seller?

do i just contact the seller, get a refund, an he carries on selling these to others?  what to do please. thank you.

[plpmr · Accepted solution]

you just open a not as described case and follow it through -

https://resolutioncentre.ebay.co.uk/