what does it mean "Delivery attempt (addressee unknown)"

Order track:

 

Delivery attempt (addressee unknown) on 12Feb

 

What does that mean?

 

 

Accepted Solutions (0)

Answers (4)

Answers (4)

Means exactly what it says. Delivery was attempted and it was refused as the name (in the address) was not known.

 

FEBRUARY  - Why has this only just come to your attention?

 

This could just be the buyer changing their mind and refusing to accept delivery. 

 

You did post to the address provided by Ebay? If so all you can really do is wait for buyer to contact you or ask for a refund.

arkwebus
Experienced Mentor

No; you should not have  lost your money.  If you are the buyer you are well out of time [30 days] for eBay but can open a case with Paypal to 180 days.  Open a non-receipt case and escalate after 2 days and before 20 days.  [I take it you mean 20t Feb 2021?]

 

Why ever did you not open an ebay case though on the day after the last date for delivery?  Never listen to sellers' excuses!  Open the case.  Should the item later arrive after you have been repaid then you can do the payment.

 

@vga_26 

fargvs
Experienced Mentor

Out of time for eBay but try a PayPal 'Not received' case ... nothing more to lose ? >

https://www.paypal.com/uk/smarthelp/article/what-if-i-didn't-receive-my-item-or-it's-not-as-advertis...

I'm the buyer and the address exists.

 

I have never received the item at this address.

 

I can't undertand this comment on the order track. It was on 12 Feb this year.

 

I have lost my money and my time for nothing.