eBay

How do l always get the buyers who mess me about on collections! Yet another one who hasn't turned up as promised and doesn't answer their phone. I sense a cancellation coming now that l have lost 5 people watching.  Or did they just want an address for criminal reasons?? ... View more

I placed an ad for a guitar and said “local collection” - but it went out as "free delivery" Someone has now bought it in Scotland (I’m in SW London) and I cannot possibly ship a delicate semi acoustic guitar anywhere. I don’t even have a box or case for it. So, I’ll have to tell the buyer I messed up the advert - but I cannott see anywhere how to make the advert state “local collection only” and not “free delivery”. Any ideas appreciated. ... View more

How do I get a receipt for my purchase.  ... View more

My item was dispatched via Hermes. I have received a notification saying it was delivered but I have not received it, and I got it delivered to a work address to guarantee somebody would be there when it was delivered. I have contacted the seller and they aren't responding and when I try to open an ebay dispute for item not arrived it just keeps telling me the tracking says its been delivered and to contact the seller.   What do I do because I have contacted the seller and they are not responding and ebay just keep telling me to contact the seller?   I have checked the tracking and it just shows a blank picture, so I can't check to see where it was delivered. I have asked all my work colleagues and no one has seen it, I have even checked the cctv footage to see if I could see where the driver had dropped it off but there was no sign of any delivery driver on the premesis at all. The  ... View more

Hello   i don't know what to do. I've finally been able to set up the gazebo in our garden as it was difficult with the lockdown and needed 3 other people to help. But this gazebo isn't what I thought it was - it is meant to be heavy duty. Firstly it is fragile and isn't safely strong to hold the plastic cover high enough to lock out. Secondly it isn't even water proof, it's good through with the light rain that has happened today in London and it's the lightest rain so far - I can't imagine what will happen later. I'm really upset and traumatised by this purchase, I'm trying to find the seller but it's non existence. I want to refund and get what I had been looking for. Please can someone guide me? I would really appreciate it. ... View more

Not that it's a lot of money, but twice now I have noticed that when i checkout the price has jumped by a penny, listed at £9.99 but when i checked out it went up to an even £10, previously I purchased something for about £5.04 and that jumped to £5.05 at checkout. Why is this happening? Thanks  ... View more

sorry i bought item from ebay but i did not recived i contact the seller he asked me to  ask refund money through ebay how i can do that  ... View more

I have just bought a trench coat - quite expensive - it doesn't fit - the seller states no refunds given?!   I contacted the seller as info on ebay stated it could still be possible, regardless. Within twenty four hours the seller had responded - no - and the case had been closed. I am stuck with a coat that doesn't fit and out of pocket and can't contact ebay as the case has been closed? Any suggestions? ... View more

A "new" phone I bought  for my son was suddeny blacklisted by another network provider after 3 months use. I complained to vendor who did nothing at first, then requested I return it to them. I did so and they fobbed me off, complaining that the screen was cracked [my son dropped it].  I raised a case with Ebay since they advertised the phone as new but it clearly wasn't - the blacklisting was done by Vodaphone and we've never had a Vodaphone contract. This can only happen because of a previous owner. 8 weeks later Ebay won't tell me if/when the case will be resolved, and the vendor refuses to deal with my complaint until case is resolved. I also complained to Paypal. They didn't hear back from vendor and the app timed out as I was trying to escalate to a claim 10 minutes before deadline. There appears to be no way to get the case re-opened. So we have had no phone ata ll for more than 2 months and I'm £249 + £7.50 p&p   out of pocket. What can I do? ... View more

How I can cancel my order or change delivery address? ... View more

Had the above message from ebay who had cancelled a sale and advised buyer was unregistered.  Have never seen this before, it was an international bidder with 0 feedback on a high value item. Any one seen this before? ... View more

I have be emailed 4 offers but I'm having problems accepting. Can anyone help?  ... View more