eBay

The seller has declined a return request for a counterfeit item sold to me. There's no way to escalate this issue to eBay afterwards. Is there a way to do it or eBay facilitates this illegal trade? ... View more

Seller  ***** he wont leave me feedback saying the problem is with ebay.  i`ve left him positive feedback now he wont speak to me regarding the feedback. items ***** ... View more

TRIED PRINTING LABELS BUT DUE TO SOME TECNICAL FAULT THE PRINTER DID NOT  PRINT, AND PAYPAL  BUT PAYMENT FOR LABEL  ALREADY DEDUCTED, DO TRIED TO REPRINT  THE LABEL ON  TRACK AND MANAGE YOUR PACKING BUT THE ITEMS ARE NOT THERE AND CAN NOT REPRINT ... View more

The address/location which appears automatically when buying something using 'Click and collect' is a non-starter. How can I change it, so that one that I regularly use & which appears in the alternative address  listing,  becomes the automatic listing? ... View more

Hello eBay community, I have reported counterfeit items to eBay via the report item link on the product and also by calling customer service. Items have still not been removed after more than a week. The poor person who has subsequently bought the item probably has not been told either. The seller sent me a message clearly stating that the product is not genuine and that it is a one to one copy. They have this message in my inbox but done nothing. I have also reported a number of Chanel bags with the counterfeit date serial stamp 10218184. eBay still allowed the sale. I now think I should report this to the police or trading standards as eBay standards appear to be slipping. Please let me know your thoughts. Regards  ... View more

Hi can someone tell me how I can get thorough to a customer service advisor for a possible scam? ... View more

I want to cancel the PayPal billing agreement for paying for ebay shipping labels when i sell items.  I currently cannot ship any of my orders because I need to get my new PayPal account updated on my ebay.  how can i cancel this old PayPal agreement with this account and add on my newer PayPal account?  ... View more

Hi can someone tell me how I can speak to an eBay customer advisor please ... View more

Dear Ebay community, hope you are all well,   I've sold an item and I received a notification the buyer has "paid" and as I created the label with the Ebay prepaid royal mail service, I did not notice the weight setting, and when I went to post it I was told they couldn't take it was the wrong weight. I've accessed my dashboard but I cannot see my label anywhere. I have searched in all options and it just doesn't appear. I want to refund this label and pay for another one. Is there something I am missing? (Picture attached)   It seems like I'll have to refund, but it is asking me for my card details to pay this person, yet I have not received their payment yet (It is on hold), and out of fear I would not like to pay for this out of pocket. Specially as it seems that I am already losing money on that label I won't use.   I would appreciate your help.   Best wishes David     ... View more

I posted 2 parcels the same day and inadvertantly put the incorrect labels on each parcel. Both buyers contacted me to say they had received the wrong item. After obviously apologising profusely they both agreed they would post the incorrect item to it's rightful recipient. I paid for and provided labels for them to do this. Buyer 1  posted the parcel as agreed and the correct item was delivered to Buyer 2. However Buyer 2 has not posted the parcel meant for Buyer 1 and despite me leaving numerous messages has completely ignored me for the last week since I provided her with a label. This is extremely frustrating and quite frankly dishonest in my view. Will ebay take this up as a 'report a buyer' incident? I have no option now but to refund Buyer 1 putting me massively out of pocket. Who knew a simple error on my part would turn into such a horror story. Any comments please?  ... View more

sent item on 15th June. Buyer now claims not received. Looked at emay item number and there is tracking details which has been updated by ebay. Tracking says its still out for delivery.   A case has been opened but i feel this is now not my problem as I have managed to get the item to Ebays hub successfully ... View more

can I put a phone number on a message ... View more

Hello, anyone had this issue before?  I have purchased the item from UK? Its really bad quality so I contacted the seller about return (no reply) so pressed to return the item and the address for return is in China. I wish I did opened the case. Can I still do something about it or is it to late? THANKS  ... View more