eBay

How do I confirm the item has been returned without paying for the ebay label as well? ... View more

I brought four gold bars off ebay when i came to sell them i was told two of them were fake, ebay said the seller has been banned for selling fake gold and because it was over the time limit i would not be covered, surely ebay should of contacted every one that had brought gold off this seller when they found out, my father was selling a caravan and found someone else was using his photos to scam people, he contacted ebay and the fake sale was still there 48 hrs later, my friend brought a van off ebay when he went to pick it up, nobody was there and he was left out of pocket by thousands, he contacted ebay and it was still there 24 hours later, the aftercare to scams is shocking, it seems that ebay are only interested in making money. ... View more

Wot do I do when the buyer is saying thay haven't received there item when I sent it along time ago a nd i got receipt to prove it  ... View more

Hello  Recently bought some items from different sellers, out of 6, I have received 1 on time. Others still in transit. But I received a card stating I have to pay a fee (Royal mail) because the sender did not pay full postage fee. All items paid for inc free postage. How can I find out which seller didn't pay the correct postage? ... View more

Need to reach customer service concerning non-shipment of an item.  Seller has been promising delivery since March 2021 but has gone silent since early July.  Need to arrange refund, including the 84 pound shipping cost.  Any assistance instead of going around in circles with the help page would be appreciated ... View more

Call me please  ... View more

Hi,   I have a case  which a buyer has opened but for the wrong seller as the message in the case details states ''thermometer'' and also they've sent a clear picture with a broken thermometer, they have bought bin liners from us originally , I have sent the buyer a message with no response and also I've contacted ebay and they've said that they cannot close the case only after 3 days , they said they know the buyer is at fault, but it baffles me that it's a clear case that the buyer has gotten it wrong but yet ebay can only wait until after 3 days to close it unless the seller closes it first ,is this correct ? I would greatly appreiate your help with this . Thank you ... View more

I received an amplifier which on the face of it worked fine as a buy it now item. Quite by accident this was left on overnight and a fault became apparent(very noisy right channel (static hiss mid tone)). When the item was left for a day  then switched on again there was no sign of the fault, until it had been left on for a while (8hrs +) when it reoccurred. I had bought this as a working item with no fault. It had  taken me a long time time to put the hi fi equipment in place to run the amplifier at all due to, 1. just having moved and 2.a reliance on Oxygen therapy oxygen tanks used to aid breathing. This really slowed me down as I had to unpack boxes to get at the equipment. I noticed the fault , which I know it to be, first on the 9th /10thof July in the middle of the night after going to sleep on the couch. It took me until the 23rd of this month to ascertain that it was a permanent recurrent fault not due to amplifier position, but likely due to the effect of heat once the amplifier had reached a stable  working temperature  that is necessary for optimal sound, on a damaged component in the right hand channel. I have been in contact with the seller and he says  that he had never noticed the fault but had I noticed the fault earlier he would have accepted a return, but is now unwilling to do so. He knows about the problems I faced and that on the 9th  of July that was only the 3rd time I had turned the amplifier on, the prior instances was to test speaker position and to listen to a few CD's with a long time friend who is interested in music. I have experience of dealing with complex devices (a physics teacher) and I count myself very lucky to have picked this fault up at all within this timeframe. Long term use of the amplifier would certainly reveal the fault eventually. There may be a fixed period in which a return is permitted, but sometimes difficult to locate faults should also be allowed, or where a buyer has physical reasons for not acting as a normal buyer ,taking them longer to get a piece of equipment working. The seller says he regards this as his pride and joy, and of great sentimental value and is very sad to be having to sell it. Yet he will not take it back when presented with that option. I find this difficult to believe, without there being an intent to deceive.   ... View more

I sent someone a second chance offer but the person says when she tried to bid she had a message saying I didn't post to her location. I don't have any such blocks in place and she is not on my blocked bidders list. Can anyone help explain this please? ... View more

is it not possible any more??? ... View more

I returned the item via the courier and did not accept it because it did not arrive during the time period specify and the seller did not contact me to advise me ofthat. I advised the seller before it arrived that would be doing so . I realise I should have contacted ebay before I did that. The result is that the seller has their goods and my money and refuses to refund. Any advice? Thanks ... View more

How do I end a duplicated listing? ... View more