eBay

In the past week, I have had deliveries of items that I did not order. All addressed to me by name. What am I supposed to do now? Someone somewhere is missing their stuff!  ... View more

restricted account ???????????????????????????????/ ... View more

Hi, When I click on Nectar to view my account, I get a message to say that there is a connection problem and try again later. Has anyone experienced this problem? Would be grateful for a solution. Thanks.  ... View more

hey there. never used this forum before. ive ordered an item in early hours of the morning, and then realised, at 4am that i didnt need the item. i requested a return via sending a message. i dont understand how you cant stop a computer or human person sending the item out. where in the other hand the order can be despatched..even when an order is recieved to despatch, the mail man will not come till around 4pm or 5pm to collect the last order, so you had a whole day to follow this up and chase is and you did not..I do not see on your listing where it says that I cannot cancel an order . the seller says its too late basically and wants me to pay for returns postage .. ... View more

This person is a scammer. He/she tells you they have paid you via Paypal but the payment doesn't go through then they insist you pay their money back. Always check your Paypal account. Madison ... View more

I keep getting a checkout error message saying seller can't accept payment right now. Can you advise   ... View more

Hi all .I've purchased a pair of doc martains boots on the 12/4/21. These cost £69.plus postage of £5.50.ive now have a problem with the soles coming away from the leather upper , seller dosent accept returns ! But these are only just over 3months old and were new in a box with tags ! Question is am I covered by EBAY money back guarantee? Or is  the seller obliged to except returns of faulty goods with a full refund including postage ? Thanks you  ... View more

Good morning,   The situation is the below:I sell  one buyer 11 items and post it separated in different days.She received all the items less 1(which it was the expensive one 8 pounds).I send the items with Royal mail -listed the label directly from ebay .This prove of delivery I have only .This item was send it around 30 May but she open the ticket yesterday.Since that purchase I send her 3-4 bags.Of course I beleive the buyer that she did not received the item but also I am 100% sure that I send it.From the buyer of point of view ebay cover her and already blocked 10.5 pounds from my account but what can I do in this situation?I work on bag 12 hours , I send it , I payed the fees and I need to pay the bag now?Really what can I do?Why sellers are not protect?IWhat solution can I have.I really dont diserve to receive a negative feedback if she leaves since I complete my part of dutie 100%.Thank you.Kind regards. ... View more

I won an auction to purchase a caravan yesterday. I have sent three messages to the seller to arrange payment and collection, but I am not receiving any replies.  If the seller has changed their mind, I could be looking elsewhere  ... View more

How do you report a fraud? I haven't purchased anything, but someone is using my address to sell and I have recipe ever parcels that customers are returning. ... View more

I discovered by receiving returned goods, a user set up a buisiness account, stealing my limited company name and address, setting up his pages with my full details taken from companies house.  I informed Ebayits stolen fake details, sent them a recorded delivery letter and also contacted the Police Action Fraud unit. ebay sent me an email stating THEY decide what is what, I am not to contact them again as they decide if its legit or not.  A month on its still trading and Ebay are still allowing it and taking their 10% commision aiding and abbeting illegal activity. I wrote to 2 returned item ebay buyers using the return address on package, one has put negative comments stating they are using stolen identity but Ebay still refuse to close the account. the person opened the account last year, my personal account has same address which ebay refuses to accept even though my personal account has be active for over 15 years! what can I do to get Ebay to close this illegal account?  Why do Ebay protect the scammer and criminals? ? ... View more