eBay

I bought an item, which was damaged, the damage was not shown in the photos or in the description. I had paid by PayPal and a friend collected it in person.  The seller eventually agreed to a refund and eBay sent me a postage label for the return, but it was unusable because of the size and weight of the item. I have contacted the seller, but they are not replying. Any ideas, please ? Many thanks. ... View more

I sent a buyer an offer which she declined. She then paid full price for item. After I'd posted it she demanded £2 back. Advised by ebay not to. She received item on Monday and again demanded £2, Advised to ignore her, she messaged again Tuesday saying item received give me back £2. Advised again to ignore her. Messaged me several times Wednesday, was then advised by ebay to reply to her explaining I wouldn't be refunding her. Only then did she open a return case claiming item wasn't authentic. I then proved it was indeed authentic and was advised to offer her a £2 refund within the return (advisor said she's clearly lying) but that if she accepted £2 and closed the return that it would prove she had indeed acted deceitfully. She did accept the £2 and closed the return. She then had the audacity to leave negative feedback. My first in 8 years of selling! Ebay are refusing to remove it. They have enabled and facilitated a deceitful buyer. I am angry and upset in equal measure!  ... View more

I picked up an item from a seller and then when I got home I noticed that ebay had sent me a collection code. however, I marked that i had paid for the item and left feedback. The seller then asked for the collection code so they could mark it as being sold.   I could not find the mesage containing the Collection Code, and the button to see the Collection Code was no longer visible.    I looked in the recyle bin just incase I had deleted it by accident but it wasn't there. Does anyone know how to get the button back or the message back?   Thanks ... View more

Hi,how can i delete a bad  comment wich i make it but the seller apologise and refund me ??thx ... View more

Hello there, I bought an item off of eBay, it was an exercise bike. The product came faulty so I sent it back to the company to have it "fixed", they sent it back to me still broken, but are now saying I have to pay to have it "fixed" again because it was out of the return window.       Where do I stand, because I have a faulty bike, that's been faulty since I bought it, but it's past the 21 day return date. ... View more

Hi, I recently bidded for an item; #224518022188   The seller had previously had it on reserve, but I saw no reserve on the listing. He was still under the impression that it was. The reserve was £120. I won the auction for £102 plus £9.02 shipping. When I went to check-out the total amount was £133.02. I contacted the seller. He said he would re-list at the price I bought it for; £111.02 including postage. I went to buy it and again checkout said £133.02. So, we are in a stalemate now. Both of us have 100% ratings for buying and selling.   Can anyone help? Cheers, A ... View more

So iv ordered items to there wrong address, it doesnt let me cancel some of my orders, iv done 2 but there are 13 other more that are goes to a page that says it doesnt exist, worst thing of all is that i did it through apple pay. Iv contacted sellers lets just pray all money gets returned :/, hope there sellers dont get annoyed didnt realise until there end. ... View more

Hey guys, ive been scammed 50 gbp and its so obvious, i have many screrenshotrs of messages and pictures of things that dont match what the seller was saying. Is it likely ill get a refund?    For example i have a picture of tracking details and at apparently 8th july at 10pm tracking info was provide then somehow earlier in the day about 6 hours before the purchase was made the buyer (me) picked up the item which i didnt. ... View more

When listing products from ebay, when I choose the payment method paypal and write my e-mail, it says there is no paypal account for this e-mail, but I log in to my paypal account with that e-mail. what is the problem? ... View more

Hi I've had someone open a dispute against me, downright lies and stupidly I've missed the email last week now owe 70£ back! The person has resold my item as 'excellent condition' despite complaining to eBay that it was in awful condition from me. I have full proof of the resale. Any advice will be greatly appreciated  please!  ... View more

Hi, I recieved an email from eBay accusing me of not following eBay's Abusive buyer policy.  I have no idea why, and eBay have not seen fit to provide any details. Contacting eBay for more information seems to be impossible.  Does anyone have any ideas as to what I should do? Thanks in advance       ... View more

Hello, ive received a message from a person who wants to buy an item I'm selling, but has requested that I send him an invoice via PayPal. I said that I'd rather him use the buy it now option available on my listing, but he's still insisting.  Am I being paranoid? Any help appreciated!  ... View more