eBay

A buyer stated item arrived damaged so I supplied return label Customer has returned item and no damage.. But she hasn't returned all parts.. She states she put everything in thd box ... View more

Ages ago you used to be able to leave feedback for multiple items at once - it showed as a big list of all your recently purchased items on one page, with boxes to add feedback for each of the items. I don't seem to be able to find this any more, and there isn't a button after leaving feedback that simply takes you back to adding more feedback. Instead you have to go back into recently purchased through your profile, select a different item, and then select to leave feedback for it. If you have more than a few purchased to leave feedback for (I often have more than 10), this is a really frustratingly roundabout way of doing it. What am I doing wrong? Is there a way to still access the multi-item feedback page? Cheers for any help or advice you can give 🙂  ... View more

Bit of a predicament here as I cant seem to advance the situation. 1)  I bought several items from a seller 2) Items are faulty - contacted seller who denied liability but I started refund procedure 3) Automated Ebay issued postage label provided (48 hour return) 4) Item swas posted back via post office 5) Tracking shows iutem was attempted delivery and card was left  6) Now, as a buyer I'm in limbo as the seller seems to be avoiding accepting the return  as I cannot have a refund until he has accepted receipt as tracking indicates. I cannot ask Ebay to step in as there is no option allowing that to happen? What do I do now?   ... View more

it showed that my  pacel will arive today on yesterday and i booked day off because of that now it says it gonna be delivered by thursday i need it today if you show it will delivered today then please do it why you change it on thursday i got screenshot from yesterday that it says i will geet it today. ... View more

I would like to relist a few items that were lsited previously that didn't sell. Ithe items seem to have dissapeared completely and probably because they were listed a while ago. Is there any other way to pull up old listings other than to look in the unsold data etc? I was also charged for the sales on a number of these itemes but the sale was never finalised. Any help out there?     ... View more

Ive asked the seller numerous times to give me a refund . of $59.90 he keeps telling me that hes going to send it. but I never recieved it? hes giving me the runaround.  Also I try to ask ebay to step in but the button isnt responding?? ebay also said that they are still waitng for a reply from the seller.  on the 26th of june I sent the item back and Im still waitng for my refund  ... View more

Hi why is the delete function not working on watched items ... View more

I would prefer to see all items when searching, even if sellers dont post to my area, as I can make alternative arrangements. Why is ebay now filtering out  sellers who wont post to my area? This means I have to browse when not logged in to see the full range available ... View more

I declined an order being cancelled and I now need to cancel it again as the buyer bought the item by mistake?   What can i do? ... View more

Hi, sorry not sure where to go with this one. I sold an item which for me was of high value €450 and it sold to someone in China and so I shipped with tracking on the same day as payment the 17/05/2021. The buyer had difficulties with tracking so I had to go into detail on how to track their parcel and show her that the item is in Customs since the 04/06/2021 so on the 09/07/2021 I got a message from the buyer to say that the value of the item is more than 1000 yuan so she cannot collect it as a personal item. I replied and told her that if she had the item returned to me and it came back in the same condition as I sent it that I would give her a refund minus the shipping fees, which I thought was generous as I have done everything that I can. The buyer opened an item not received case on the 10/07/2021. I contacted ebay by phone and got though to a lady who told me that I needed to ask the buyer to return the item but it would be in my best interest to contact the Chinese customs and ask for the item to be returned back.   I am truly lost here, my funds are frozen, the item isn’t returned. So what’s stopping the buyer getting a refund and then collecting the item? Haven’t i as a seller fulfilled all of my requirements and should it not be classed as delivered as the issue is between customs and the buyer?   All messages are on the ebay messaging system and all my telephone calls are recorded so it’s all on record.   Sorry if it sounds like a rant, this changes the way I view international shipping and my future on the ebay platform as I feel ebay isn’t there for me, so what am I paying fees for?   ... View more

I've accidently pressed negative feedback, can I amend my feedback once submitted?   ... View more

I have a return that I posted using the ebay provided label, the trackign on the courier site shows delivered but ebay keep emailing me tellign me I need to post the item and the ebay return shows I still need to post the item.  Ther edoesn't seem to be any way to contact ebay and get them to sort this out. ... View more

Hi, A seller has accepted my return and the email says the seller will provide a return label, i can not see the options to print one? Do these sometimes take time to come through? Thanks ... View more

i had snails which i wanted to get my money back what paid !! well to make it sort and sweet  i got this from ebay  We had to remove your listing because it didn’t follow our Live animals policy. Pets and most live animals aren’t allowed on eBay. The few that can be listed must follow our policy now the other if u search snails !! there live animals !! why have they not been taken down ...due to this i had to give them away Free yes FREE i will never sell on ebay and give them my fees again void and sell else where my advice ... ... View more