funds on hold waiting for collection confirmed.

[prime_rocker]

item collected, funds on hold waiting for collection confirmed, I can't find away to confirm.

[john1297576]

It is the buyer who should have given you a code as supplied to him by ebay.

Without the code you cannot confirm collection, so will have to wait the 21 days.  Collection items should be paid in cash then this situation can't arise. All you can do is mark as Dispatched.

[prime_rocker]

hi john been all through that, no pin number, code, plus they are saying im a new customer, and ive been a seller for years, anyway thankyou.