ebay guarantee is useless

[chasjack14]

purchased an audio interface but didnt receive all the advertised leads.  contacted seller several times and then contacted eBay to resolve issue, their response was no case to reolve!! i don't understand why? any thoughts?

[red_magpie]

If eBay says there is no case to resolve, have you actually opened one?

If not, there's no point in calling eBay's money back guarantee useless. You need to open one while you're still within the 30 day time limit.

In fact, eBay's MBG is extremely good for buyers. It's almost impossible to lose if you act within the timelines and follow the instructions.