05-03-2021 8:08 PM
hi all
i have purchased an item which the seller later stated was out of stock,i have agreed to wait until new stock arrives in uk,it will be about atwo month wait,the seller asked if it was ok to mark as dispatched to maintain ratings to which i agreed,just need to know if there is a time limit on purchase protection so i dont lose my money on non arrival of purchased item.
thank you
You only get 30 days from the expected delivery date to open a not received claim. After this time you cannot do anything through ebay and may lose your money as you will be wholly dependant on the seller's honesty.
If it were me I would request a cancellation and get my money back. You can then buy the item again when it is in stock.