26-07-2021 12:50 PM
the authentication process is only to guarantee they are genuine and nothing to do with the condition.
Presumably although authenticated as genuine, that does not prevent you opening a Not As Described case if you are unhappy about the condition!
By the way, we are members like you, WE DID NOT AUTHENTICATE THEM, and no one from Ebay will be reading on here, so a waste of time complaining to us.