Wrong item delivered

[lawill-5155]

How do I go about actually dealing with someone from ebay I regards to my order I have received not being the item I actually ordered

[thedemon2014]

If you receive an incorrect item there is not normally any need to contact eBay. The process is automatic.

Have you explored the tools that eBay and PayPal give you?

https://resolutioncentre.eBay.co.uk/

https://www.paypal.com/uk/smarthelp/home

Those almost always result in a full refund if you use them properly and follow the instructions to the letter.

[lawill-5155]

I am no longer able to contact the seller so it appears they have intentionally sent the wrong item

Get Outlook for Android

[pixiesen2012]

you go to the Resolution Centre and open an 'item not as described' case