Why am I not seeing offers on my items?

[hjs3941]

Today I received email notification of an offer below the buy it now price on an item. When I went to the 'respond to offer' page, I saw the offer pending, but several expired offers that were actually higher than the one I received today! This keeps happening and I end up selling for less than has been offered by other buyers. All my items for sale have the 'make an offer' function. Why am I only sometimes receiving emails about the offers? How do I make sure I always see offers in time? I have searched the ebay help pages but can't find anything. Thanks for your help!

[john1297576]

If you were using the Seller Hub you get offers appearing in so many places you can't fail to miss them, but you do have to look at least on a day. I always get emails but that is the last place I look.

If you lookat emails at least once a day,thenit should be no inconvenience lokking at your active ,although as I don't use the Classic (old) pages I don't know how offers are indicated, but they do come as messages. 

[hjs3941]

Thank you for taking the time to reply! I didn’t know about Seller Hub – I have found this now, and hopefully that means I won’t miss any more offers.
Thanks again.