20-06-2021 1:50 AM
I just sold something to someone. But the person said she just received an empty box. And she uploaded picture with empty box. To be honest, anyone can take pictures with an empty box and took away the item inside it. I asked her to offer the video of receiving the package and opening it. I am sure I sent that item with box to her. So do I just meet an abusive buyer? Guys, what else should I do? Have you met this kind of issue before? Any suggestions? Can I report this buyer on eBay?
Thank you for your time. Looking forward to your replies.
It happens. Unless your Buyer opens an Item Not As Described Case with Ebay within 30 days of Delivery, you don't have to do anything.
If they do open a Case you would have to Fully Refund as Ebay support the Buyer.