Vitalink Clay Pebbles Bag 45L Growing Media Pellets Potting Plants Hydroponics

[loustbartholome0]

Good evening 

I bought 5 bags of the above-mentioned product but when I opened one of the bag to inspect the pebbles, they did not look at all like the clay pebbles used in offices.  These were black, with plenty cracked pieces.

I'm converting all my houseplants from soil to semi-hydrophonics using leca clay pebbles only and this product doesn’t fit the bill. I explained this to the seller but they said I'm supposed to mix it with soil. No I don't.

The Seller has now closed the return request because the seller stated that "the reason of returning the pebbles were not genuine".  I've spoken to a professional gardener who says those pebbles are more suitable for external gardening.

I contacted the Seller several times to ask about their suitability but despite my attempts, was ignored. Now, they want me to pay for the postage costs before I get my refund.  Postage from Mid-Wales would cost me more than the total cost of the purchase. The Seller also states that they will deduct 25%.

The courier wanted the full name of the recipient as confirmation that the bags were delivered to a names person but this was refused.  I was told it was a warehouse.  Amazon won

Unfortunately, I could not respond on the 16th because I was admitted into hospital with a severe asthma attack.

I've tried to speak with someone at Ebay but unable to. I live in Mid-Wales.

Please can the Community members advise me what to do before I post this on a social media platform?