Unauthorized use of your account -- action required

[silviu_s2012]

I get this subject in the emails from eBay every 2-3 weeks I have changed my passowrd on my account like 10 times in the last 3 months. 

The email arrives in my gmail inbox having a 'trust key sign' from gmail as being a genuine email send by eBay email server. So it is genuine. 

The text in the email ...

-------------------------begining of email text----------------------------

Unauthorized use of your account -- action required

Hello silviu,

We have reason to believe that your eBay account has been used fraudulently without your permission. We’ve reset your eBay password. Any unauthorized activity, such as buying or selling, has been canceled and any associated fees have been credited to your account. Any listings that we removed are included toward the end of this email. [TSC_ATO_CIP_PTB1440] We assure you that your financial information is securely stored on a server and cannot be seen by anyone.

Although we’ve taken steps to secure your eBay account, your personal email account or third-party listing tools may have also been accessed without your permission. Please change these passwords as soon as possible.

Once you’ve secured your personal email account and third-party listing tools, please change your eBay password:

1. Click the "Sign in" link at the top of the eBay home page.
2. Click the "Forgot your password" link.
3. Enter your email or username, and then click the "Next" button.
4. Follow the instructions to change your password.

Once your password is changed, we recommend updating your secret questions and verifying that the contact information on your eBay account is correct. For detailed instructions, please visit:
http://pages.ebay.co.uk/help/account/securing-account.html#secure

[TSC_ATO_CIP_PTB1441]

To learn more about keeping your eBay account secure, please visit:
http://pages.ebay.co.uk/help/account/protecting-account.html

If you have any problems changing your password, please contact us:
http://ocsnext.ebay.co.uk/ocs/eua?domain=Onsite&query=1386&from=ForgotPassword


We appreciate your understanding and thank you for being part of our community.

Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

eBay Document ID: 37010949003

eBay is committed to your privacy. Read our user agreement and privacy notice. Learn how torecognise fake (spoof) emails.

Copyright © 2016 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125.

-------------------------end of email text----------------------------

Clearly after getting this email I go on a new tab, without clicking on any link and I try to log in my ebay acount. Account is locked. 

I forward the headers from the original email to eBay at spoof@ebay.com for verification and a stupid standard email comes back almost instantly with a text that pretty much

"Thanks for forwarding the information in this message to spoof@ebay.com.
We take reports like this seriously and appreciate this kind of feedback
from you. Most likely, the message you received was not sent to you by
eBay."

You can send anything to that email address, nothing diffrent ever comes back. 

If that email is a fake email how come my ebay account is locked?! 

Can't get a reply from them, nobody cares, I'm just locked out of my account every other week or so ...

I'm angry. I have spoke to someone in tech support over the phone, they kind of have indentified a A GLITCH IN THE SYSTEM that locks down my account every now and then? **bleep** would that supposed to mean? that the email they assume that is fake is actually genuine?! They have also confirmed that my account has not been used fraudulently and/or accesed by a 3rd party.... 

 What to do?