Seller saying not paid- SHOWING AS PAID.

[Anonymous]

Where do I turn?

I have purchased an item and paid with credit card. Seller says that Ebay have credited wrong account. I have no options to contact ebay.

[redwick1]

Take no notice of the seller

Check your Purchase history and it should show Paid

Just wait until one day after the latest estimated day of delivery on the listing and if you dont receive it then you open a not received dispute in the resolutino centre at the bottom of the page.

You escalate it after a full 3 days.

the option only appears then 

You get all your money back

The seller is probably on the managed payments and does not know how it works

[Anonymous]

This is how I see it too and suggested that seller looks at his payments but he is being non co-operative to put it nicely. Not happy that Ebay can not /will not offer option to step in and advise him and that I now have to wait weeks just to get my money back. Terrible new system and it will be the last time that I use Ebay..

[redwick1]

You should not have to wait weeks. Where is the item coming from?. You open the dispute one day after the latest estimated day of delivery on the listing and escalate after a full four days