01-07-2021 10:49 AM
Hi I've opened a returns but when it gets to select carrier it won't let me go any further. So I'm unable to get returns label or finish return
What sort of return? Do you mean you want to make a return, if so it is up to the seller . If not as described Seller supplies the return label. If just change of mind, then a private seller does not have accept a return.
Never having opened a return, I can't say for sure but I do not see how Courier comes into this.
It would have helped if you had said WHY you want to return as it makes a lot of difference to procedure, just as whether a Business or Private Seller.