Returning an item hard work

How can I send an item back when there is no label to print or address to send it back too?it is not helpful when eBay let sellers post adds that are deceiving or worded in a way that can mislead customers 

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You have 30 days to use the Ebay Money Back Guarantee and open a Case for Item Not As Described in the Resolution Centre. The Seller has 3 Business Days to Accept the Return and generate a Returns Label through the Case. If they don't just Escalate the Case for EBay to Step in after 4 days they will Force the Refund.

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