Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Return Issue
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
08-07-2021 11:18 PM
Hello there, I bought an item off of eBay, it was an exercise bike. The product came faulty so I sent it back to the company to have it "fixed", they sent it back to me still broken, but are now saying I have to pay to have it "fixed" again because it was out of the return window.
Where do I stand, because I have a faulty bike, that's been faulty since I bought it, but it's past the 21 day return date.
Comments (0)
Comments (0)
0
Helpful
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-07-2021
5:41 AM
Why didn't you just use the Ebay Money Back Guarantee and open a Case for Item Not As Described for a Full Refund? A UK Seller has to pay the Return Postage. You have 30 days from Delivery.
If you are out of time open a Case with PayPal. You have 180 days Buyer Protection. Log in and find Resolve a problem down the left hand side. Add in the Notes how it was Faulty on Delivery. Escalate the Case after 2 days but before 20 days.
Apply for PayPal 's Postage Offer " Returns On Us." Before opening the Case.
Ask a question
Most Helpful Posts
