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Refund

I paid for 2 items with my debit card.I returned them as they were damaged.I put a note in,whichsaid i paid by debit card.This was may.As i had not recieved a refund,i cotacted the seller .I was told the refund was sent to paypal.I do not have an account with paypal.

I have tried to speak to someone,but its all automated.

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red_magpie
Experienced Mentor

I returned them as they were damaged.I put a note in,whichsaid i paid by debit card.

 

But HOW did you return them?

 

All returns and refunds need to be requested and made thrugh eBay's resolution centre. EBay processes the refund and will return this to buyer's original source of funding.  Putting a note with the returned item is pointless, eBay won't even see it.

 

If you simply wrote to your seller asking for a refund the arrangement for paying it is between the two of you. If they had the email address you use for eBay they probably assumed that you had a PayPal account, and made the payment payable to it. If this is what happened, someone here may know how they can get it returned if it isn't claimed. Otherwise, you could open a Paypal account with the same address and claim it yourself.

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