Refund/faulty goods

[shaunfahy10]

Hi I received a unboxed/unbubble wrap item came broken contacted the seller several times which he eventually replied offering my a low 35% refund with the knowledge that it would cost me more to return it back, eventually manage to get the refund to 60%  but still hasn't issued the refund 

[*guinevere*]

You are covered by the ebay money back guarantee and would have had a full refund if you had opened a not as described case.

You could open one now here: Resolution Centre

Add the tracking number and escalate your case after 3 full days. The seller will have to refund you in full.

Read the ebay money back guarantee, link on all listings. Then you'll know for next time.