Recieving returns I didn't sell

Hi all,

 

I did post about this when it first happened assuming it's a one off but is now happening repeatedly.

 

over the last 2 months I have recieved about 10 "returns" with various ebay IDs and transaction IDs, recently the numbers have increased and this week I have refused about 5 parcels from royal mail which are all clearly ebay returns that have nothing to do with me.

 

I haven't sold anything on ebay in nearly 2 years. Someone is giving out my name and address and I'm slightly concerned someone is going to show up at my door at some point soon demanding a refund or someone will try taking me to court over defective products. 

 

I managed to get through to someone on the phone once and they didn't know how to act and had no interest in taking the matter further.

 

What can I do at this point to solve this?

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Answers (1)

redwick1
Experienced Mentor

THere have been a few cases and it seems to be sellers from overseas saying their items are in the UK

If they have returns then they have to be returned to a UK address

Some dishonest sellers are giving out anyones address for the returns

Contact ebay and tell them about it 

Of the cases I have had contact with members about ebay have removed the sellers an the items

Are they addressed to you by name

If so you dont have to do anything with them you can do what you want

If it is your address and someone elses name then you can refuse them or give them back to RM

I know that is not always easy with a courier

To contact ebay top of the page under SEller help and then scroll down for contact details

It will be call me back or chat with us.

Some of ebay CS do not know what is happening or dont seem to.

 

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