Random address

I logged into my account, went to make a perchase and noticed someone else's address in my list of addresses. Anyone else encountered this? I am now worried about buying anything in case they get into my account or something. Any info anyone can give me is much appreciated! Cheers.

Accepted Solutions (1)

Accepted Solutions (1)

Use this link and put "someone is using my account" into the topic bar - follow the instructions to secure your account:-

 

 

 http://ocs.ebay.co.uk/ws/eBayISAPI.dll?CustomerSupport

 

Then run a full system scan to clear out any malware picked up from dodgy sites, emails, texts or by using an insecure internet connection.  Then beef up your internet security.  Then reset each and every one of your passwords and make them extremely difficult to guess.  Don't forget to alert Paypal/your bank etc.

 

Once everything is ok, go through both your eBay and Paypal accounts and make sure that there is no rogue information in there.

Answers (0)