Problems listing due to safety standards

[streetsavvysales]

I keep getting the following message, Even though several listings are getting through..  I even tried an exact copy of a live listing, but still got this message ??

"It looks like there's a problem with this listing.

• Please ensure your carbon monoxide detector meets the relevant safety standards, including UL2034 in the US and Australia and EN50291 in Europe.{e56546-1017435x}"     

[1956glyn · Accepted solution]

Hi

Firstly if you have not already done so you need to upgrade your account to a Business one.

IF you are not actually based in China you are dropshipping from China.   

Are you trying to drop ship these carbon monoxide detectors from China?

If yes then they must be up to the appropriate safety standards..hence the message you are getting.

[streetsavvysales · Accepted solution]

Cheers,

you right on both counts

Much appreciated, I'll get working on fixing both straight away...

thank you

[1956glyn · Accepted solution]

To be honest as carbon monoxide detectors are life savers ....personally i would never buy one from China or trust that their safety standards are the same as those in the UK.

Yes we do have one fitted in our home.......British made and properly wired in by a qualified electrician and checked anually 🙂

[john1297576]

https://standardscatalog.ul.com/standards/en/standard_2034

Google answers most things.

@streetsavvysales 

@tressygirl 

[corred]

@streetsavvysales 

First thing you need to do is REGISTER AS A BUSINESS SELLER

You cannot sell new items on eBay as a private seller....it is both illegal & fee avoidance

Second.....you are apparently drop shipping from China........that may in fact be illegal under GDPR as you are passing a customers private information (name & address) onto a 3rd party which is not permitted under GDPR without the express consent of your customer

Finally you are selling goods direct from China....the home of the counterfeit......selling these items means you are acting as the importer of goods which have probably never been tested to meet the majority of global safety standards (no matter what the 3rd party that you purchase from states)............you are therefore putting customer lives at risk

[1956glyn]

satoshikiddo_1

Just to add you make several claims in relation to the glasses you are selling. Do not be surprised if they are removed unless you can back these claims up by the appropriate medical evidence/reports.

[corred]

@1956glyn

There is actually evidence that there is no medical benefit of stenopeic glasses......

[tressygirl]

Does your item meet the required standard?

If it does perhaps write this in the description or the condition.  Sorry no idea what UL2034 is,  whtever it is,  perhaps there is your stumbling block.

If it is not self explanatory,  then you would need to call eB ay Customer  Support from the Help & Contact tab above,  when the lines open at 8 a.m.