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PayPal held funds - How to contact EBay
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25-01-2019 2:10 PM
Hi there,
Can anyone help me with a way to contact EBay in relation to held funds. I have been in touch with PayPal who have said I need to raise the issue with EBay however I am unable to find a contact email address, telephone number or even the chat function. I just keep getting shoen articles.
Any assistance would be greatly appreciated.
Many thanks
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25-01-2019
2:14 PM
No idea why Paypal told you to contact eBay, you are a new seller on this account, so Paypal hold all monies from sales for 21 days . This is to ensure that you will in that time post the item if not, they have the money to refund the buyer. Neither eBay nor Paypal know if you are a good seller and will post the item, hence the hold on first sales monies.
If you post the item tracked, and tracking shows delivery, enter that tracking number where you marked the item as dispatched, and Paypal will release the money sooner, within 10 days.
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