ORAL b 3D WHITE toothpaste not received from December still showing in transit on tracking

[harbelli-0]

Still waiting SINCE December for the ORAL b 3D WHITE toothpaste showings in transit on tracking please help me thankyou

[arkwebus · Accepted solution]

What on earth do you mean?   I have no access to any tracking.
 
I am not your seller nor am I anything to do with eBay.  I am a [helpful] member like you.  I am certainly not trying to put you off. Indeed I have given you the way to deal with this so that you can get your money back.

The situation is that when something goes wrong - as sadly it does from time to time then you have to deal with it using the tools given by eBay and Paypal.  You do have to use those tools correctly and you will get a refund in full of what you paid.

@harbelli-0 

@tressygirl !

[harbelli-0 · Accepted solution]

I would like to offer my SINCERE APOLOGIES to you all, I reacted out of
FRUSTRATION which is not like me but I have been trying to get this matter
sorted since January and have had no LUCK or response from Ebay. I HOPE
that you will accept my apology and I do realise that you were trying to
HELP me. Please forgive me.🙏😟🏴‍☠️ STAY SAFE EVERYBODY .

[arkwebus]

You should have dealt with this a long time ago. You have 30 days from the delivery date to open a case so I fear you are too late with eBay.  Please do not believe any stories of postal delays or Covid problems

Go to the Paypal payment and open a "resolve a problem" + "I did not receive item".  Escalate after just 2 days and before 20 and you should get a refund. 

The seller would need to show - by tracking - that the items were delivered

@harbelli-0 

[harbelli-0]

TRY LOOKING INTO THE TRACKING RECORD OF THIS ITEM INSTEAD OF TRYING TO PUT
ME OFF ALL THE TIME. NO MORE ORDERS COMING FROM ME ANYMORE AFTER I HAVE MY
OUTSTANDING ORDERS DELIVERED.