Non payer

[2309leah0]

What's happened to the resolution centre? I want to report a non payer.

[fargvs · Accepted solution]

See eBay Auto opened and actioned  > Unpaid/Late payers/Cancel < case process which can be closed after 5 days to recover FVF selling fees and timewasters are given a non payment defect/strike =

'We’ll proactively send reminders to buyers asking them to pay. After 5 calendar days, sellers can cancel the transaction using the 'Buyer hasn't paid' reason in Seller Hub'.'

Sellers  can  also set their Preferences to handle cases manually >

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=

https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation 

[plpmr]

on day 4 you cancel the transaction as =- buyer did not pay.