Non payer

I have a buyer who was going to pay last weekend, then didn't because she had 'family stuff' and said she would pay Monday. On Tuesday I reminded her and was told she didn't get paid till the weekend and she still hasn't paid although I have sent her another reminder.

I canot find how to open a case for non payment with this new system. Any ideas anyone please?

Many thanks

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Answers (1)

Answers (1)

Here you go: New cancel function for unpaid items - The eBay Community

 

You can cancel after 4 full days with no payment and buyer gets a strike the same as with the old system.

 

Add them to your blocked list BBL

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