Non genuine item sales

[mkerry4]

I bought a jbl  speaker off eBay and it turned out to be not genuine I contacted eBay and they said contact seller I did where the seller proceeded to lower the price, either way I said No I was then sent a returns label that I retired and 2 days later it was retired with addressee unknown I tried contacting again but nothing it was only then I realised I had paid by my card and not PayPal. & EBay did nothing they could've returned my money but because this man refused the return I'm left £30 out of pocket, & then to rub salt in the wound eBay ask for payment for the label and because I haven't paid my small account bill they have blocked selling. We'll return my £29.98  and I'll pay you your couple of pound if not then I won't pay and won't sell on your site & I won't buy either 

[tressygirl]

Just to confirm this is not ' my site' ,   myself and others here,   are all members like yourself,  and eBay do not visit these boards so will not see your message.

On every listing eBay have their 30 day MBG,  Money Back Guarantee.

By all means you contact a seller first when there is an issue,  but if they are not helpful,  you must open a case in the Resolution Centre for item not as described.  Seller pays for a fully tracked return postage if they want their item back first.

You escalate on day 4 if not refunded beforehand, and eBay force thwe refund.

These cases are foolproof, will guarantee a full refund,  but only if you carry out the instructions,  to a T.