No longer a seller

I ordered some trainers last fri around £38. I have tried to track the order and the seller is no longer active what shall I do

Accepted Solutions (1)

Accepted Solutions (1)

You may still receive the item but if not you can try a case with eBay to get your money back.   Wait until after the estimated delivery date on the listing then select "I haven't received it yet" on here:

https://resolutioncentre.ebay.co.uk/

and escalate after 3 business days to get a refund.

 

However often when this happens that is not possible but you can open a case with Paypal if you used them.   So if you paid using Paypal open a "not received" case here:

https://www.paypal.com/uk/disputes/

Escalate it after 2 days and before 20 days.

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