Need to change postage options on an item that has received a bid

[maddielilley]

Hi

Can anyone help, I have listed a dress for sale and a buyer asked if I could ship abroad and I said yes but said that I would need to amend the postage. When I went back to my item it had already received a bid on it - what do I do?

[tressygirl]

You cannot change any postage now that you have received a bid.  If the same bidder wins the auction,  and it needs posting abroad,  then  you can send an amended invoice.  After they win keep a watch,  and message them not to pay untilt they receive your amended invoice with the correct postage.

Then you need to go to the right of the item and from More Actions drop down menu,  select Send Payment Details,  amend the postage,  but do not click on reset.  Check the invoice is correct and send to the buyer for  payment.  

[tobiasd4]

Ypu can't revise listing now you have bids,

but if this bidder wins, you can send invoice with international postage cost, buyer won't be able to pay until you do.

[tara*teller]

Wait for the item to end and it the overseas bidder is the winner you can amend the invoice then.

You cannot amend that at this time now you have a bid but it;s easy enough to do once the item finishes.

If they win then click on 'send payment details' which brings up the invoice and you then make the changes and preview and send - just don't use the reset button or it removes the changes.