MY ENTIRE PURCHASE HISTORY HAS GONE

[pumbapointypoobum]

My entire purchase history has gone and I am being treated as a new member after 15 years!!

Im in this round and round circle of advice and getting nowhere.

Can anyone please show me how to contact ebay to complain or has that button disappeared too??

[pixiesen2012]

purchase history is only stred for the current year plus the previous 2 years,

if you mean your feedback there is a 'glitch' where sellers are seeing a blank page, the rest of us can see your full feedback history,

log out and look at it as a guest.

[pumbapointypoobum]

I haven’t even got the item I bought today on my purchase history, and in all the 15 years ive been here there has ALWAYS been some history.

How do I contact EBAY these days, its all changed!

Sent from Mail for Windows 10

[tressygirl]

First try this, and use a desktop browser not a mobile browser or app, use Chrome or Firefox. Then go top left of your Purchase History page, make sure Not Hidden is selected.   If still no joy,   you asked how to contact Customer Support,  here's how.

Contact them this way.

https://www.ebay.co.uk/help/contact_us?id=4814&st=10

The contact links can be found on the left on that page.

Lines open today between 8 a.m. and 10 p.m.

[pumbapointypoobum]

I did that this morning sorry

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