13-03-2021 6:58 PM
Is anyone else having the issue where they are constantly asked to sign in? I am already signed in and have ticked the 'stay signed in' box, but recently I keep being asked whenever I change from one area to the next. For example, I was on my ebay summary page, I used the messages tab to move to the inbox and deal with the messages, when I clicked on the activity tab to return to my summary it asked for my password. I've just relisted several unsold items and every time I pressed the 'relist another item' button it asked for my password, yet if I used my browser's back button to return to the unsold items page I did not have to sign in again and was able to relist another item with no problem. It's very frustrating and time consuming and, what's worse, half the time signing in doesn't do anything. It just sits there on the password page, doesn't even give any message about being unable to log in or not recognising the password. My dad says it has happened to him a few times, too, using a different computer. Any suggestions to cure this will be gratefully received.
It could be a glitch as there are many
Some of these things clear eventually
It may not work but
Try clearing cookies and cache by clicking on the Ctrl Shift and Delete keys on your computer
Restart your computer
If that does not help then try another browser like Firefox or Chrome
If using the app then try using through a browser rather then the app.
It is trial and error