Item payment

A bidder won an item since the 20th of June and is yet to pay or contact me. I have sent a message twice with no response. Can I cancel the order and offer a secong chance?

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fargvs
Experienced Mentor

Check out the recently introduced eBay Auto open, actioned  and Auto close > Unpaid/Late payers/Cancel case process which  can be closed after 5 days to recover selling fees and give timewasters a non payment strike ...  unless Sellers have set their Preferences to handle cases manually >

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=

https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation

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